Customer Service refers to the support and assistance provided by a company to its customers before, during, and after the purchase of products or services. It encompasses a range of activities aimed at enhancing customer satisfaction, addressing inquiries, resolving complaints, and fostering a positive relationship between the customer and the business. Effective customer service can include various forms of communication such as phone support, email, live chat, and social media interactions. The goal is to ensure that customers have a seamless experience and feel valued, which can lead to customer loyalty and repeat business. Quality customer service is often seen as a competitive differentiator in many industries.
### TfL Restores Services Following Cyber Incident In a significant update for Transport for London (TfL) customers, users of contactless payments and mobile devices can now seek refunds for past…